Privacy Policy

Application name: Memoressa
Developer / data controller: Memoressa Limited
Website: https://memoressa.com
Contact: info@memoressa.com

This Privacy Policy explains how Memoressa Limited (“Memoressa,” “we,” “us,” or “our”) collects, uses, stores, shares, and protects information when you use the Memoressa mobile application, related online services, and this public website (collectively, the “Service”). By using the Service, you agree to this Privacy Policy.

This policy is written for users of the Memoressa app and visitors to memoressa.com. It includes required disclosures about data we receive from Google when you choose to sign in with Google.

1. Information We Collect

Depending on how you use Memoressa, we may collect the following categories of information:

1.1 Account and identity information

• Email address and password (if you register with email)
• Display name, profile photo, and account identifiers
• Information from third-party sign-in providers you choose to use (see Section 2)

1.2 Content you upload or create

• Photos and videos you upload, download, or access through Memoressa
• Captions, albums, memory collections, comments, and sharing settings you create
• Metadata embedded in media (for example, capture date, file type, and location data if present in the file)

1.3 Device, usage, and log information

• Device type, operating system, app version, and language preferences
• IP address and general activity logs related to use of the Service
• Diagnostic and performance data needed to operate and secure the Service

1.4 Information from your device with your permission

Memoressa may request access to your photo library or camera so you can upload memories. We do not continuously collect real-time GPS location from your device unless you grant that permission in the future for a feature that requires it; photos or videos you upload may already contain location metadata from your camera.

1.5 Website visitors

This public website does not require login. We do not ask you to create an account to read this Privacy Policy or our home page. Standard web server logs may record IP address, browser type, and pages viewed for security and reliability.

2. Google Sign-In and Google User Data

If you choose Sign in with Google in the Memoressa app, Google shares certain information with us according to the permissions you approve. This may include:

• Your name
• Your email address
• Your Google account user ID
• Your profile picture URL (if available from Google)

2.1 How Memoressa uses Google user data

We use Google user data only to provide and improve user-facing features of the Memoressa application, including to:

• Authenticate you and create or link your Memoressa account
• Display your profile within the app
• Secure your account and provide customer support
• Operate core app functionality such as backup, organization, viewing, and sharing of your family memories

We do not use Google user data for:

• Targeted, personalized, or retargeted advertising
• Selling data to data brokers or information resellers
• Determining creditworthiness or lending
• Building advertising profiles or databases unrelated to the Service
• Training generalized artificial intelligence or machine learning models

2.2 Sharing and disclosure of Google user data

We do not sell Google user data. We do not disclose Google user data to third parties except:

• Service providers that process data on our behalf under contract (for example, cloud hosting and storage) solely to provide or secure the Service
• When required by law or to protect rights, safety, and security
• In connection with a merger or acquisition, with notice as described in Section 5

We do not transfer Google user data to third parties for their independent use unrelated to providing Memoressa.

2.3 Google API Services and Limited Use

Memoressa’s use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Google user data is used only as described in this Privacy Policy to provide or improve user-facing features of Memoressa.

Memoressa does not use Google APIs, Google user data, or Google Cloud services to develop, produce, distribute, or enable AI-generated non-consensual intimate imagery (NCII) or any similar harmful content.

2.4 Retention and deletion of Google-linked data

We retain Google-linked account information while your Memoressa account is active. If you delete your Memoressa account in the app settings, we delete or anonymize associated personal information, including data linked to your Google sign-in, subject to reasonable backup retention (see Section 6). You may also revoke Memoressa’s access to your Google account at any time in your Google Account permissions settings.

3. Other Sign-In Providers

If you use other sign-in options (for example, email/password or other social login providers offered in the app), we collect only the information needed to authenticate you and operate your account, under the same limits described in this policy.

4. How We Use Information (All Users)

We use information we collect to:

• Provide, maintain, and improve Memoressa features (storage, timeline, albums, sharing, display frames, and related tools)
• Organize and present your photos and videos according to your settings
• Communicate with you about the Service, security, and policy updates
• Detect, prevent, and address abuse, fraud, and technical issues
• Comply with legal obligations

Features in Memoressa may analyze your uploaded photos and videos to help organize memories and improve your in-app experience. That processing is performed to provide Memoressa functionality for you and is not used to train unrelated generalized AI models on Google user data.

5. Information Sharing and Disclosure

We display profile information and content according to your sharing and privacy settings in the app. You control what you share with family members or others you invite.

We use Amazon Web Services (including Amazon S3) to store encrypted user content. Providers are bound to protect data and may only process it on our instructions.

We do not sell personal information. We do not share personal information with third-party applications for their own marketing purposes.

If we are involved in a merger, acquisition, or sale of assets, your information may transfer as part of that transaction. We will notify you of material changes to control or use of your personal information.

6. Data Retention and Security

We retain your information for as long as your account is active or as needed to provide the Service and meet legal obligations. When you delete your account, we delete personal information from active systems; residual copies in encrypted backups may remain for up to one month before being purged.

We use industry-standard safeguards, including TLS/SSL encryption for data in transit and access controls for data at rest. No method of transmission or storage is completely secure; contact us at info@memoressa.com with security questions.

7. Your Choices and Rights

You may access, update, or delete personal information in Account Settings in the Memoressa app. You may request permanent account deletion through the app. Depending on your location, you may have additional rights to access, correct, or delete personal data by contacting us at info@memoressa.com.

8. Children’s Privacy

Memoressa is a family memory service and is not directed to children under 13 (or the minimum age required in your country) to register without parental involvement. If you believe we have collected personal information from a child in violation of applicable law, contact us and we will take appropriate steps to delete it.

9. International Users

Memoressa Limited is based in Hong Kong. If you use the Service from other regions, your information may be processed in countries where we or our service providers operate, with appropriate safeguards as required by law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If changes materially reduce your rights, we will notify you (for example, by email or in-app notice). The “Last updated” date below shows when this policy was last revised. Continued use of the Service after changes take effect means you accept the updated policy.

Last updated: October 2026